Privacy Policy and Data Protection at The Wellness Suite

Privacy Policy

Introduction

Welcome to The Wellness Suite ("we," "our," or "us"). I am committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit the website, use my services, communicate with me, or   engage with my wellness programs.
By using my services, you agree to the practices described in this Privacy Policy.

Information I Collect

I may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Date of birth
  • Emergency contact details
  • Information you provide through forms, bookings, or consultations

Health and Wellness Information

Where relevant and with your consent, I may collect information relating to:

  • Health goals
  • Lifestyle habits
  • Fitness information
  • Wellness assessments
  • Medical history or health-related information voluntarily provided by you

Payment Information

Payments may be processed through secure third-party payment providers. I do not store complete payment card information on our systems.

Technical Information

When you visit my website, it may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and similar technologies

How I Use Your Information

I may use your information to:

  • Provide wellness services and programs
  • Schedule and manage appointments
  • Respond to inquiries and customer support requests
  • Personalise your experience
  • Process payments
  • Send service updates and important communications
  • Improve our services and website
  • Comply with legal obligations
  • Protect the safety, rights, and security of our clients and business

Marketing Communications

With your consent, I may send newsletters, wellness updates, promotions, and other marketing communications.

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or       contacting me directly.

Sharing Your Information

I do not sell your personal information.

I may share your information with:

  • Service providers who assist in operating my business
  • Payment processors
  • Technology and website hosting providers
  • Professional advisers such as legal or accounting services
  • Regulatory authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security measures.

Data Security

I implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and I cannot guarantee absolute security.

Data Retention

I retain personal information only for as long as necessary to:

  • Provide services
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

Cookies and Tracking Technologies

My website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.

You may manage cookie preferences through your browser settings.

Third-Party Websites

My website may contain links to third-party websites. I am not responsible for the privacy practices or content of external websites.

I encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated        effective date.

 

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