Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Emergency contact details
• Information you provide through forms, bookings, or consultations

Health and Wellness Information

Where relevant and with your consent, we may collect information relating to:

• Health goals
• Lifestyle habits
• Fitness information
• Wellness assessments
• Medical history or health-related information voluntarily provided by you

Payment Information

Payments may be processed through secure third-party payment providers. We do not store complete payment card information on our systems.

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and similar technologies

How We Use Your Information

We may use your information to:

• Provide wellness services and programs
• Schedule and manage appointments
• Respond to inquiries and customer support requests
• Personalize your experience
• Process payments
• Send service updates and important communications
• Improve our services and website
• Comply with legal obligations
• Protect the safety, rights, and security of our clients and business

Marketing Communications

With your consent, we may send newsletters, wellness updates, promotions, and other marketing communications.

You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers who assist in operating our business
• Payment processors
• Technology and website hosting providers
• Professional advisers such as legal or accounting services
• Regulatory authorities when required by law

All third parties are expected to maintain appropriate confidentiality and security measures.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us using the details below.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and support website functionality.

You may manage cookie preferences through your browser settings.

Children's Privacy

Our services are not directed toward children under the age of 13 (or the applicable age under local law). We do not knowingly collect personal information from children without appropriate parental consent.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

If your information is transferred or processed outside your country of residence, we will take reasonable steps to ensure appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.